Shipping policy

At Zayma, we are committed to delivering your orders safely and on time. Please read our
shipping policy below for details on order processing, delivery timelines, charges, and
tracking.

1. Shipping Locations

We currently ship across India. International shipping may be introduced in the future.

2. Order Processing Time

● Orders are processed within 1–3 business days after payment confirmation.
● Orders placed on weekends or public holidays will be processed on the next working
day.
● During festive seasons, sale periods, or high-demand times, processing may take
slightly longer.

3. Delivery Timelines

Estimated delivery times after dispatch:

● Metro Cities: 2–5 business days
● Other Cities & Towns: 4–7 business days
● Remote Areas: 5–10 business days
Delivery times may vary depending on courier service availability, weather, or unforeseen
circumstances. Typical India apparel delivery windows commonly range around 2–7
business days depending on location.

4. Shipping Charges

● Free Shipping on All Orders
● Standard shipping charges may apply for lower-value orders and will be shown at
checkout.
● Cash on Delivery (COD), Available

5. Order Tracking

Once your order is shipped, you will receive a confirmation email/SMS/WhatsApp with your
tracking details so you can monitor delivery status.

6. Delivery Delays

While we strive for timely delivery, delays may occur due to:
● Weather conditions
● Public holidays
● Courier partner delays
● Incomplete or incorrect shipping addresses
● Natural disasters or force majeure events

7. Incorrect Address / Failed Delivery

Please ensure your shipping address and contact details are accurate. If a package is
returned due to incorrect details or repeated failed delivery attempts, re-shipping charges
may apply.

8. Damaged or Missing Packages

If your package arrives damaged or items are missing, please contact us within 48 hours of
delivery with photos/videos and your order number.

9. Contact Us

For any shipping-related questions, please contact:
Zayma Customer Support
Email: support@zayma.in
Phone/WhatsApp: +91 9677114425

10. Policy Updates

Zayma reserves the right to update this Shipping Policy at any time without prior notice.
Changes will be posted on this page.